Warranty & Returns
We stand behind the quality and performance of PVO2. If something isn’t right, we’re here to help.
Limited Warranty
PVO2 products are covered by a limited warranty against defects in materials and workmanship under normal use.
Warranty Period:
1 year from the date of delivery (you can adjust this if needed)
What’s Covered:
Manufacturing defects
Faulty components
Device malfunctions under normal use
What’s Not Covered:
Normal wear and tear
Damage from misuse, accidents, or improper handling
Unauthorized modifications or repairs
Loss or theft
Returns
We accept returns on eligible products within 30 days of delivery.
To be eligible for a return:
Item must be unused and in original condition
All original packaging must be included
Proof of purchase is required
Non-Returnable Items
Used or damaged products
Final sale or discounted items (optional)
Gift cards
How to Start a Return
To initiate a return, please contact us at:
Email: info@peakvo2analytics.com
Include:
Your order number
Reason for return
Photos (if item is damaged or defective)
Our team will review your request and provide next steps.
Refunds
Once your return is received and inspected:
Approved refunds will be issued to your original payment method
Please allow 5–10 business days for processing
Exchanges
If your product is defective or damaged, we’ll replace it at no additional cost.
Shipping Costs
Customers are responsible for return shipping costs unless the item is defective
Original shipping fees are non-refundable
Damaged or Defective Items
If your product arrives damaged or isn’t working properly:
Please contact us within 7 days of delivery so we can resolve the issue quickly.
Final Notes
We’re committed to making sure you have a great experience with PVO2. If you have any questions about your order, don’t hesitate to reach out.